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13069 Orono Parkway
P.O. Box 430
Elk River, MN 55330-0430
Phone: 763.441.2020
Fax: 763.441.8099
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Changes to Usage Graph on Monthly Billing Statements

Based on customer feedback, we've made a labeling change to the usage graph on your monthly billing statement. Previously, the electric and water usage graphs were labeled to coincide with the month you received your bill; not the month the actual usage occurred. 
 
When you receive your January bill, it's important to note that you are actually paying for December's usage dates.  The graphs have now been changed to reflect your usage for that month and not the month you received the bill.  In addition, the usage dates in the "Meter Reading Dates" section on your bill now corresponds with the far right graph labeled for the month of that usage; in this case December.

If you have any questions, or would like further assistance understanding you bill, please contact our office at 763.441.2020.


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