Community with high stadards & quality service

Commercial/Industrial Customer Information

Electric Rates Effective January 1, 2011
Non-Demand Customers (Demands of less than 50 KW)
Basic Monthly Charge $16.00
May-September usage $.1120/KWh
October-April usage $.0929/KWh
Minimum Bill:
Basic monthly charge plus $1.00/KVA/month of excess transformer capacity requested by customer.
Power factor of 95% must be maintained or a penalty may be assessed.
Demand Customers (Demands of 50 KW or more)
Basic Monthly Charge $50.00
Energy Charge $.0558/KWh
May-September Demand Charge $15.89/KW
October-April Demand Charge $11.27/KW
Minimum Bill:
Maximum billing demand during previous 12 months times 3% of the demand charge, or the actual demand multiplied by the demand charge, whichever is greater plus $1.00/KVA/month of excess transformer capacity requested by customer.
Power factor of 95% must be maintained or a penalty may be assessed.
Water Rates Effective January 1, 2009
Cost per 1000 Gallons:                1st Step Rate
2nd Step Rate
3rd Step Rate
$1.50
$3.50
$4.00
Winter Period Nov. 1 thru March 30  
Summer Period April 1 thru Oct. 30  
Basic Monthly Charges are as follows:
Commercial 3/4" $9.00
Commercial 1" $10.00
Commercial 1 1/4" $11.00
Commercial 1 1/2" $12.00
Commercial 2" $16.00
Commercial 3" $35.00
Commercial 4" $48.00
Commercial 6" $70.00
Commercial 8" $95.00
Irrigation (billed for months meter in place only) $40.00

Commercial Rate Step Definition:
First Step Rate = 0 – 1.1 X previous year’s average winter period monthly consumption.
Second Step Rate = 1.1 X previous year’s average winter period monthly consumption + 40,000 gal.
Third Step Rate = Above 1.1 X previous year’s average winter period monthly consumption + 40,000 gal.
For new customers, if a minimum of 3 winter months previous year's history is not available to establish the Step amount, the First Step rate shall be utilized until a 3 month history is established.

Watering Restrictions

• No sprinkling allowed from 10:00 a.m. to 6:00 p.m.
• Those with even numbered addresses can sprinkle before 10:00 a.m. and after 6:00 p.m. on the even numbered days.
• Those with odd numbered addresses can sprinkle before 10:00 a.m. and after 6:00 p.m. on the odd numbered days.
Where and How to Make Payments

• Mail or hand deliver to our office.
• Drop box options:
     - office lobby or outside our building entrance
     - located on Railroad Drive
• Automatic payment is available upon request.
• We accept cash, checks, money orders or credit and debit cards. Your check may be electronically processed upon receipt.
• Call 1-877-781-1008 (or 763-441-2020) to pay by phone.
Click Here to pay online.

There is a $20.00 charge for all returned checks. This is in addition to any fees your bank may charge and the state allowed electronic processing fee.

Billing Procedures and Policies
Elk River Municipal Utilities will send a delinquency notice to the customer after the due date has expired and when full payment has not been received. The notice will state that the bill is past due and services may be disconnected, as specified on the notice. If the bill is not paid or our office is not contacted to have satisfactory arrangements made, no further notice may be given. We may also hang a tag at the residence or place of business notifying you of possible disconnect due to nonpayment. There is a $20 handling charge if we have to hang this tag and it will be billed directly to your account.

There is a $50.00 for 1 phase and $150.00 for 3 phase disconnection/trip charge within the normal hours of 8:00 a.m. – 3:30 p.m. Monday-Friday.  No reconnects will be done after 3:30 p.m.* For residential, commercial or industrial customers who are disconnected for nonpayment, a 2 month estimated utility bill deposit will be required before reconnection.

*For those disconnected due to nonpayment, ERMU will only be reconnecting services between the hours of 8:00am and 3:30pm MONDAY through FRIDAY, after payment has been received at the office. There will be no payments collected at the reconnect site.


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