Residential Customer Information
| Electric Rates | Effective January 1, 2011 |
| Basic Monthly Charge | $9.00 |
| May-September usage | $.1165/KWh |
| October-April usage | $.1040/KWh |
| Off Peak Rates | Effective January 1, 2009 |
| Energy Storage in kWh/Month | $.042 |
| Dual Fuel in kWh/Month | $.048 |
| Water Rates | Effective January 1, 2009 |
| Basic Monthly Charge | $7.50 |
| Senior Citizen Monthly Charge | $5.50 (62 and over upon application) |
| Cost per 1000 Gallons: 1st Step Rate 2nd Step Rate 3rd Step Rate |
$1.50 $3.50 $4.00 |
Residential Rate Step Definition:
First Step Rate = 0 – 9000 gallons per month.
Second Step Rate = 9000 – 15,000 gallons per month
Third Step Rate = Above 15,000 galons per month
Watering Restrictions
• No sprinkling allowed from 10:00 a.m. to 6:00 p.m.
• Those with even numbered addresses can sprinkle before 10:00 a.m. and after 6:00 p.m. on the even numbered days.
• Those with odd numbered addresses can sprinkle before 10:00 a.m. and after 6:00 p.m. on the odd numbered days.
| Sewer Rates | Effective April 1, 2009 |
| Based on Water Usage November - March Average Monthly Usage X |
$3.83 |
| If no history, a Flat Rate is Applied | $20.09 |
| Minimum Rate | $8.89 |
| Garbage Rates | Monthly Rates Effective March 1, 2010 |
| Two - 90 Gallon Containers | $31.33 |
| 90 Gallon Container | $18.34 |
| 60 Gallon Container | $13.25 |
| 32 Gallon Container | $9.87 |
| 32 Gallon Bi-Weekly | $7.85 |
The organics service is $4.00 a month. Any new organics service would also include a onetime charge
for the Organics container of $50.00.
Recycling is same day as garbage pickup.
Stickers for extra garbage can be purchased at the Utilities office for $2.00 each.
Organic bags are available at the Utility Offices.
Extra recycling bins are available at the Utility Offices for $5.00 each (plus tax).
For recycling or trash questions and concerns, please contact our office: 763-441-2020.
Where and How to Make Payments
• Mail or hand deliver to our office.
• Drop box options:
- office lobby or outside our building entrance
- located on Railroad Drive
• Automatic payment is available upon request.
• We accept cash, checks, money orders or credit and debit cards. Your check may be electronically processed upon receipt.
• Call 1-877-781-1008 (or 763-441-2020) to pay by phone.
• Click Here to pay online.
There is a $20.00 charge for all returned checks. This is in addition to any fees your bank may charge and the state allowed electronic processing fee.
Billing Procedures and Policies
Elk River Municipal Utilities will send a delinquency notice to the customer after the due date has expired and when full payment
has not been received. The notice will state that the bill is past due and services may be disconnected, as specified on the
notice. If the bill is not paid or our office is not contacted to have satisfactory arrangements made, no further notice may be
given. We may also hang a tag at the residence or place of business notifying you of possible disconnect due to nonpayment. There
is a $20 handling charge if we have to hang this tag and it will be billed directly to your account.
There is a $50.00 disconnection/trip charge within the normal hours of 8:00 a.m. - 3:30 p.m. Monday - Friday. No reconnects
will be done after 3:30 p.m.* For residential, commercial or industrial customers who are disconnected for nonpayment,
a 2 month estimated utility bill deposit will be required before reconnection.
*For services that have been disconnected for nonpayment, payment of cash, money order, or credit card must be received in our office between the hours of 8:00am and 3:30pm before we will reconnect the service. Checks will not be accepted as a form of payment. No payments will be accepted in the field. No reconnections will be done after 3:30pm.
